If license is found then mark as "Installed" otherwise "Not Installed" Check to see if there is a NVIDIA license with the name Workstation.Determine if the NVIDIA card is If License Status = "Licensed" then.If it is a teradici standard version, Teradici PCoIP WDDM driver then it is certified.If it is a NVIDIA or AMD GPU, check it version against the list of supported versions listed in the admin guide.CAS Graphics Agent -? Look for a display adaptor from NVIDIA or AMD is found.CAS Standard Agent -? Look fo r standard driver.To fix follow these instructions: Cannot connect to multiple monitors when using NVidia GRID GPU. See here for an overview of NVIDIA Licensing options. Without this license, high resolutions will not be possible and the topology will be limited to 1 display. If using a GRID based NVIDIA card, a GRID "Workstation" license is required. Multi-monitor support will not be available. Using a non-license GRID GPU driver will limit resolution choices. Validates if it is fully licensed (if using GRID). Shows the display driver version installed. VideoModeDescription: 1792 x 1075 x 4294967296 colorsĮxample (b): Host logs (graphic agent) GPU info is in the PCoIPSupport_Log file in Linux: Video Controller: Microsoft Basic Display Adapter In this case, the diagnostic should be marked as failedĮxample (a): Host logs (graphic agent) GPU info is in the PCoIPSupport_Log file in Windows: If no adaptors can be found, the start and end time stamps are set to the start of the diagnostic period.The diagnostic starts at step 1 and ends at step N.Timeout: Step N should be within 5 seconds of step 1.Once the first diagnostic is displayed, subsequent matches should only be displayed if the value changes from the previous displayed value. This diagnostic is checked at install time.
Un-install the graphic agent and install the CAS standard agent. Install a NVIDIA or AMD GPU display adaptor or
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